Job Career in Finance

Finance Jobs generally do not necessarily require a bachelor’s degree in commerce or a closely related field. Sometimes it is possible to “work your way up” in finance career from an entry level position, but higher positions usually require some further study. The following finance career fields include:

• Commercial Banking

• Corporate Finance

• Financial Planning

• Insurance

• Investment Banking

• Money Management

• Real Estate

Customer Services: Basics and Techniques

Customer Service isn’t rocket science and isn’t a department. It is a simple philosophy that should be practiced by everyone in an organization, regardless of their position, and it can be broken down into four basic parts; these four points could be considered the starting point - the basics of Customer Service Jobs. By understanding these very simple techniques, you will be well on your way to creating more moments of magic for your customers.

1. Common sense
2. Flexibility
3. Solving Problems
4. Recovery

How should I set up a job interview meeting?

The three main ways of making contact are telephone, email, and snail mail. If you call your potential interviewee, it might help to write down what you plan to say ahead of time. If you send something written, be sure to proofread your missive. It is especially important that you do not say or do anything that makes it sound as though you’re trying to get the person to hire you. While that would be nice, it’s not the point of the informational interview.

Telephone calls, emails, and letters basically follow the same structure:

1. Introduce yourself

2. Explain that you’re interested in the field in question, but that you would like to learn more about it through someone like your potential interviewee, who has a lot of experience and wisdom.

3. Give a specific reason you’re interested in talking to the potential interviewee - you’ll show you’re serious and focused when you, for example, tell the head of a public relations firm that you know her organization does a lot of work for environmental groups, and you’re specifically interested in that aspect of PR.

4. Ask if the person has time for a 30-minute meeting during which you could learn more about the interviewees’ work and thoughts about their career.

Job Search - Interview Background

Since you need to connect with the person responsible for the interview, it is helpful to discover as much as you can about that person as well. Is this your prospective boss or someone screening applicants? If possible, discover what the person is interested in and where he or she previously worked or went to college. Gather information that will help you establish an easy rapport.

Your quest for information can seem elusive without the ability to conduct an audit of the company’s financial statements or at least interview employees of the company. With a bit of networking, the latter might be more feasible than you would initially think. Several other resources will help you:

• The company website
• Company statements and brochures
  
• Newspaper and magazine articles
  
• Reviews of best and worst companies
  
• Employees of the company
  
• Public records
  
• Information held at local job search agencies

Job Interview Tips

• Be Early
• It’s All About You
• Dress to Impress
• The Name Game
• Hand It Over
• Body Language
• Be Nice
• Short and Sweet
• The Sounds of Silence
• Cold Hard Cash
• Practice Makes Perfect

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